Client clarity sprints
Know what your clients value, before you next speak to them. Most agencies have a sense of what their clients value, but it’s usually built from the agency’s side of the relationship: the briefs, the meetings, the feedback that gets said out loud. What clients say when the agency isn’t in the room is often different, and that gap shapes everything from pricing to pitching to what a buyer will pay.
These 3-hour working sessions draw on hundreds of independent conversations with agency clients, to help you see things from their side, quickly and affordably.
Each session focuses on one area, value, exit or pitching, and draws on evidence from real client conversations, not assumption.
Value
Get clients to value you. Bring 3 to 5 of your top clients. See what they're likely to value most, spot opportunities and build stronger, more commercial relationships.
Exit
Before the buyer asks. For founders considering a sale in the next 2 to 5 years. See your client relationships the way a buyer would, and fix the gaps first.
Pitch
It's never the money. Bring your last 3-5 pitches. Hear the client's side of why agencies win and lose, and what to change next time.
Evidence
Built on hundreds of real client conversations, not assumption. So you can act with confidence, knowing your decisions reflect what clients actually think.
Why this matters
Clients rarely tell their agency the whole story. They're polite, they're busy, and they don't want to cause friction.
This isn't training or a generic workshop. It's practical insight from someone who has listened to agency clients for years, applied to your agency and your clients.
How it works
You choose the session that fits, complete a short questionnaire, and bring your clients or pitches to talk through. Together we'll look at:
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what your clients are likely to value most
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where your view and theirs may differ
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which strengths are worth protecting
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where there may be opportunities to do more together
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what could put relationships or pitches at risk
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your priorities for the next 90 days
Each session is 3 hours, online, and costs £850. Book any two sessions for £1,600. Sessions start now!
What you'll leave with
A clear, honest view of your clients from their side, a short summary of what we discussed, and practical priorities you can act on straight away.
For many agencies, it's also a natural first step towards independent client interviews, when you're ready to hear from your clients directly.
To register your interest or talk it through, please get in touch or fill in the form.